| BroMenn/St.
Joseph EMS Systems |
Policy
and Procedure Manual |
TITLE: IN-FIELD SERVICE LEVEL UPGRADES
POLICY STATEMENT:
When a patient's condition warrants the highest level of available care,
in-field service level upgrades(*) shall be utilized to optimize patient
outcome.
GOAL/PURPOSE:
To assure the highest level of care is being utilized when indicated
and available.
POLICY/PROCEDURE:
A. When a patient's condition warrants a higher level of care and an
advanced level is available, the more advanced agency shall be called
immediately for assistance. It is the responsibility of the responding
agency or on-line Medical Control to request response of the higher level
of care when patient condition warrants. This shall be done when the condition
has been recognized as listed below but not limited to:
1. Trauma patients
entrapped with required extrication.
2. Patients with compromised or obstructed airways.
3. Full arrest cases.
4. Patients exhibiting signs of hypoxemia (respiratory distress, restlessness,
cyanosis, altered LOC).
5. Unstable cardiac rhythms.
6. Chest pain unresolved.
7. Chest pain resolved prior to arrival; upon arrival; or resolved when
on-scene of BLS/ILS
8. Patient exhibiting signs of decompensating shock (B/P < 100, diaphoresis,
altered LOC, tachyphnea).
9. Unconscious patients.
10. Any case deemed by the responding agency or Medical Control as beneficial
to patient outcome.
11. Pediatric cases with any of the conditions listed above.
B. Availability of advance assistance
1. If the primary
response area (**) is covered by any combination of BLS, ILS or ALS,
the highest level of service shall be utilized for any patient whose
condition warrants advanced level care as indicated in item A, 1-11,
listed above.
2. When determining need for assistance from an advanced secondary or
tertiary provider, consideration should be given to the following.
a. Transport time
to hospital
b. Rendezvous site
c. Availability of resources
d. Interventions needed (i.e., defibrillation, airway, drugs)
e. Transport of the patient should not be unreasonably delayed for
transfer of care.
f. Decisions for or against requesting advanced assistance should
be based on the patient's best interest. "Err on the side of
the patient."
3. Regardless of
response jurisdiction, if two different agencies with differing levels
of care are dispatched to and arrive on the scene of an emergency, the
agency with the highest licensure level shall assume control of the
patient(s).
C. Transfer of care
1. Safety will be
emphasized throughout the intercept and transfer of care.
2. Patient transport should not be delayed.
3. Neither the assessment nor the transfer of care can be initiated
if it would appear to jeopardize the patient's condition.
4. The transfer of care must occur under the immediate direction of
on-line Medical Control.
5. Ambulances should rendezvous at the site predetermined by operating
procedures or unit-to-unit radio contact.
6. Rendezvous should not take place on heavily traveled roadways. Sites
considered for rendezvous should be parking lots, safe shoulders or
side streets.
7. Patients should not be transferred from ambulance-to-ambulance. The
higher-level personnel, with proper portable equipment, shall board
the transporting vehicle and oversee patient care with the assistance
of the requesting agency's personnel.
8. The higher-level personnel which have boarded the transporting ambulance
will determine the transport code for the remainder of patient transport
(i.e., Code 3 = emergency transport with lights and siren in operation;
Code 1 = transport with all normal traffic laws observed and no operation
of lights and siren).
9. Pertinent patient information should be transmitted to the intercepting
ambulance prior to rendezvous (i.e., nature of problem, need for intubation,
defibrillation, drugs, etc.).
* "In-Field Service
Level Upgrades" as referred to in this policy imply services above
the level of care provide by the initial responding agency.
** "Primary Response
Area" is the immediate coverage area of an agency.
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